Terms & Conditions
Terms of Service
Last Updated: June 2026
Welcome to Sejahtera Seeds. These Terms of Service ("Terms") govern your access to and use of SejahteraSeeds.com (the "Website") and the purchase of products offered through the Website.
By accessing the Website or placing an order, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or purchase our products.
1. About Sejahtera Seeds
Sejahtera Seeds offers seeds, live plants, starter plants, cuttings, bulbs, tubers, roots, scionwood, fruit trees, herbs, flowering plants, and related gardening products.
Many products are fulfilled through trusted growers, nurseries, and suppliers located throughout the United States.
2. Eligibility
By using this Website, you represent that:
- You are at least 18 years old or the age of majority in your jurisdiction.
- You are legally capable of entering into binding agreements.
- All information you provide is accurate and complete.
3. Product Information
We strive to provide accurate product descriptions and images. However, because plants and seeds are natural products:
- Size may vary.
- Shape may vary.
- Color may vary.
- Dormancy stages may vary.
- Growth habits may vary.
Product photos are intended as representative examples and may show mature specimens. The actual product received may differ from the images shown.
4. No Guarantees
Due to factors beyond our control, Sejahtera Seeds does not guarantee:
- Germination
- Rooting success
- Plant survival
- Future growth
- Flowering
- Fruiting
- Yield
- Color intensity
- Mature size
Growing success depends on environmental conditions, climate, soil quality, planting practices, maintenance, and other factors outside our control.
5. Orders
All orders are subject to acceptance and availability.
We reserve the right to:
- Refuse any order
- Cancel any order
- Limit quantities
- Restrict sales to certain locations
If an order is canceled after payment has been received, a refund will be issued for the canceled item(s).
6. Pricing
Prices are subject to change without notice.
We reserve the right to correct:
- Pricing errors
- Product description errors
- Inventory errors
Such corrections may occur before or after an order is placed.
7. Shipping
Shipping times are estimates only.
We are not responsible for delays caused by:
- USPS
- UPS
- FedEx
- Weather events
- Natural disasters
- Carrier disruptions
- Agricultural inspections
- High seasonal shipping volume
Additional shipping details are outlined in our Shipping Policy.
8. Agricultural Restrictions
Certain products may be restricted in specific states or jurisdictions.
We reserve the right to:
- Cancel restricted orders
- Modify shipping methods
- Ship bare-root when required by regulations
Compliance with local laws remains the responsibility of the customer.
9. Returns and Refunds
All returns, refunds, replacements, and claim procedures are governed by our Return & Refund Policy.
By placing an order, you acknowledge that you have reviewed and accepted that policy.
10. Intellectual Property
All content on this Website, including but not limited to:
- Text
- Graphics
- Product descriptions
- Logos
- Images
- Design elements
is the property of Sejahtera Seeds or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without written permission.
11. Prohibited Use
You agree not to:
- Use the Website for unlawful purposes
- Attempt unauthorized access to systems or data
- Interfere with Website operations
- Submit false claims or fraudulent disputes
- Abuse customer support services
We reserve the right to terminate access for violations of these Terms.
12. Chargebacks and Payment Disputes
Customers agree to contact Sejahtera Seeds before initiating a chargeback or payment dispute whenever possible.
In the event of a dispute, we reserve the right to provide:
- Order records
- Tracking information
- Delivery confirmation
- Customer communications
- Product documentation
- Photographic evidence
to payment processors, financial institutions, and dispute resolution providers.
13. Limitation of Liability
To the fullest extent permitted by law, Sejahtera Seeds shall not be liable for:
- Indirect damages
- Incidental damages
- Consequential damages
- Loss of profits
- Loss of crops
- Loss of harvests
- Loss resulting from product performance
Our maximum liability shall not exceed the purchase price paid for the affected product.
14. Disclaimer of Warranties
All products and services are provided "as is" and "as available."
Sejahtera Seeds makes no warranties, express or implied, including but not limited to:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Product performance
15. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of the United States and the state in which the business operates, without regard to conflict of law principles.
16. Changes to These Terms
We reserve the right to modify these Terms at any time.
Changes become effective immediately upon posting to the Website.
Continued use of the Website constitutes acceptance of any updated Terms.
17. Contact Information
Sejahtera Seeds
Email: info@sejahteraseeds.com
Customer Support Response Time: 1–5 Business Days